Welcome to The Style Setters Store FAQ! We’re here to make your global fashion shopping experience effortless. Below you’ll find answers to our most common questions about products, shipping, returns, and more.

About Our Store

Who is The Style Setters Store for?
We cater to fashion-forward global shoppers who appreciate curated essentials like our bestselling Balconette Bras, versatile Blazers, and wardrobe staples. Our customers value both style and convenience, enjoying our balance of quick processing and affordable international shipping.
What’s your store style?
We specialize in elevated basics and statement pieces with a focus on fit and versatility. Our collections range from intimates (like Balconette Bras and Bikini Briefs) to outerwear (Blazers) and accessories – all designed for the modern, globally-minded fashion lover.

Products

What types of products do you offer?
Our collections include:
  • Intimates: Balconette Bras, Bikini Briefs
  • Outerwear: Blazers (multiple styles)
  • Basics: Basic T-Shirts
  • Accessories: Bags and seasonal accessories
  • 2 Piece sets
Do you offer plus sizes or extended sizing?
Currently we focus on standard sizing, but we’re actively working to expand our size ranges. Check individual product pages for specific sizing details.
How can I care for my Balconette Bras or Blazers?
We include detailed care instructions with each item. Generally, we recommend:
  • Hand wash or gentle cycle for bras
  • Dry cleaning recommended for blazers
  • Lay flat to dry for delicate items

Shipping & Delivery

Where do you ship?
We ship worldwide except some remote areas and parts of Asia. During checkout, you’ll see if we can deliver to your location.
What are my shipping options?
We offer two convenient options:
  • Express Shipping: $12.95 via DHL/FedEx (10-15 day delivery after 1-2 day processing)
  • Free Standard Shipping: On orders over $50 via EMS (15-25 day delivery after 1-2 day processing)
How long does delivery take?
After our quick 1-2 business day processing:
  • Express: 10-15 business days
  • Standard: 15-25 business days
Pro Tip: For time-sensitive gifts, order at least 3 weeks in advance.
Will I pay customs fees?
We declare proper values to help minimize fees, but customs charges are the customer’s responsibility. Fees vary by country.
How are delicate items packaged?
Our Bags and delicate items receive special protective packaging to survive long journeys intact.

Returns & Exchanges

What’s your return policy?
We offer hassle-free returns within 15 days of delivery. Items must be unworn with tags attached.
How do I initiate a return?
Email our customer care team at [email protected] within 15 days of receiving your order. Include your order number and reason for return.
Do you offer exchanges?
Currently we process returns only. For a different size/color, please place a new order after returning the original item.

Payments

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption for all transactions. We never store full payment details on our servers.

Contact Us

How can I reach customer service?
Email us anytime at [email protected]. Our team typically responds within 24 hours.
What’s your physical address?
The Style Setters Store
2663 Duff Avenue
South Burlington, VT 05403
United States

Still have questions? We’re happy to help! Contact our fashion-loving support team at [email protected].